Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have received a reimbursement notice regarding the Order ID oo. The reason...

Original Texts
オーダーID○○について私は返金通知を受け取った。
内容を確認するとUnwanted item,Customer Damagedとなっている。
顧客が壊した商品に対して私が返金する必要があるのは何故ですか?

お問い合わせの商品AAを探しましたが残念ながら見つかりませんでした。代わりに同じ商品のバージョン違い(髪が金色)が1点だけ見つかりました。画像を添付してありますのでご確認下さい。
日本でも価格が高騰している商品で価格は750ドル(送料別)になる予定です。ご検討下さい。
Translated by meissa
I have received a reimbursement notice regarding the Order ID oo.
The reason resulted being "Unwanted Item, Customer Damaged".
Why do I have to reimburse an goods that were damaged by the customer?

I've searched for the article AA from the enquiry, but, I'm sorry to say, I haven't found it. Instead I found a different version of it (with golden hair). I have attached a picture of it, please check it out. The price is expected to be $750 (without shipping) due to a sudden price rise in Japan. Please consider it.

Result of Translation in Conyac

Number of Characters of Requests:
234letters
Translation Language
Japanese → English
Translation Fee
$21.06
Translation Time
about 1 hour
Freelancer
meissa meissa
Starter
I am fluent in both English and German and have been working as a freelance t...