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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have placed order for 2 of AGE T-shirt on Feb. 23, 2011 (order #: 173247), ...

Original Texts
11年2月23日に"AGE"Tｼｬﾂ2枚(ｵｰﾀﾞｰﾅﾝﾊﾞｰ173247)を発注しましたが、現在まで商品が私の手元に届きません

この商品の受取方法は代々木体育館で引換えのみですか？
私は11年3月6日に代々木体育館で商品を引換えていないので商品をUSから日本への発送を希望しています

もしも商品を発送できない場合、既にMaster cardで支払った代金($50.00)を返金してください
また併せて返金の際に必要な手続き方法を教えてください
sweetshino
Translated by sweetshino
I have placed order for 2 of AGE T-shirt on Feb. 23, 2011 (order #: 173247), however, I have not received the items yet.
Is the merchandise can be only exchanged at Yoyogi gymnastic hall?
Since I did not exchange with merchandise on March 3, 2011, I would like you to ship the items from US to Japan.
In case you are not able to ship the items, please kindly refund the merchandise price of $50.00, which is already paid by Master card.
In that case, please advise me the proper refund process as well.

Result of Translation in Conyac

Number of Characters of Requests:
218letters
Translation Language
Japanese → English
Translation Fee
$19.62
Translation Time
about 5 hours
Freelancer
sweetshino sweetshino
Starter

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sweetshino's Public Translations

Thank you for your purchase.
I have no idea how much tax will be imposed in your country when the purchased item is shipped from Japan.
In addition to that, we cannot pay estimated tax in advance in Japan.
Therefore, we refund all the tax that was additionally charged to our customers.
Please kindly send us the copy/image of thereceipt showing how much tax was imposed.
In return, it is much appreciated if you can delete the negative review.
We will process the refund immediately upon confirming the receipt.
Your understanding is greatly appreciated.
Japanese → English
The cashed out amount that I processed in early September and early November has not received at my bank yet.
The total amount is $10.00.
It has been more than 2 months since I cashed out on September 3rd.

According to "Summary", it shows that $10.00 has been cashed back.
However, I have not received it.
Can you explain why?

Has the wire transfer process been completed?
Is there something wrong with the bank information I provided?

I am very worried because I have not heard from you.

Please kindly investigate the reason I have not received the money yet and let me know as soon as possible.
If the process has not completed yet, please send my $10.00 immediately.
Japanese → English
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English → Japanese
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English → Japanese