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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The buyer sent a message stating that more than half of the CDs which were se...

Original Texts
送ったCDが半分以上聞くことができないとの連絡がバイヤーからありました。
80$返金したいのですが、返金しようとしたところ最高で69.58$しかできないようです。
（写真添付有）
どうしたらよろしいでしょうか
googlybear
Translated by googlybear
The buyer sent a message stating that more than half of the CDs which were sent do not play.
I would like to give them $80 refund, but when I tried to make a refund, only up to $69.58 can be refunded.
（There's an attached photo.）
What should I do about this?

Result of Translation in Conyac

Number of Characters of Requests:
101letters
Translation Language
Japanese → English
Translation Fee
$9.09
Translation Time
8 minutes
Freelancer
googlybear googlybear
Starter (High)
Hi there!

I have been working as an in-house translator for a year now. I ...

Other Translations From Japanese To English Are Made Public

My senior Thank you for working. I came to pick you up. Is it rare that I came to pick you up? You always finish earlier. I want to pick you up. Why don't we put the item in order and go back? I do not have a club activity today. Why don't we go on a date after school? Why don't we do to coffee shop and book store you wanted to go? You go? Are you sure? Good. We go on a date af...
Japanese → English
I can't use international mail service due to the coronavirus, so I changed to shipping by courier. Here are some points to note regarding the shipping so please make sure you read it. With DHL, if you refuse to accept the delivery and the shipment is returned to Japan, there will be a return shipment fee of $35-$50. In that case, the return shipment fee will deducted from the refund amoun...
Japanese → English
The UK account has been suspended since 2015. The CA account has been suspended since 2017. The Japanese person in charge mentioned about having multiple US accounts is now allowed. I don't have any documents that can prove, but I can provide the invitation emails and the name of the person in charge. The US account which was suspended the first, I stopped selling with it. I think there...
Japanese → English
We were billed by the suppliers for warehouse costs and the additional costs for pressure resistance testing. Such costs will have to be born by your company. Regarding the pressure resistance test - we informed you of the original schedule planned by the supplier. We did not receive a reply from you, so assumed all is OK and implemented it. The test will now be performed twice - twice as...
Japanese → English

googlybear's Public Translations

Good day.
This is M.

Please wait for two more days.
Should there still be no reply, we will deal with it by giving a refund from S.
The guitar will be J's guitar.

Thank you.
Japanese → English
① The product was secured, but there is a possibility that the arrival will be delayed.
We apologize and we thank you for your understanding.

② (The evaluation is down by three stars in Amazon. Regarding this transaction, I would appreciate it if you could evaluate us from average to four or five stars for product and support.)

I would really appreciate your cooperation.
We would like to do business with for ●● in the future.

Please forgive us if there is a misunderstanding about the evaluation.

* This is for those past evaluations that were already read and revised.
Japanese → English
I apologize. My Paypal account is a personal account, so it will be this account. Best regards.
Japanese → English
Hello.
Thank you for your reply.
I was about to purchase 〇 via your online shop just now, but I wasn't able to do so because it is out-of-stock.
I want to purchase the following order, so I was wondering if it's possible for you to send me the bill to my Paypal account?
Japanese → English