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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] To Whom it May Concern, Regarding the below item that we requested for fo...

Original Texts
ご担当者様

先日転送依頼をした以下の商品について、
米国のFeDEXの営業所は、
荷物を受け取っていないと言っています。

当該商品は未だMyUSの方にありますでしょうか？
その場合一刻も早く出荷していただきますようお願いします。

なお、トラッキングナンバーなどが変更になっている場合には
ご連絡下さい。

また、現在それとは別に、
当該荷物の請求書を見せて下さい。
という問い合わせがきていますが、
それは今回の未出荷と関係ありますでしょうか？

荷物が届かず大変困っています。
迅速な対応をお願いします。
yoshi7
Translated by yoshi7
To Whom it May Concern,

Regarding the below item that we requested for forwarding, the FeDEX branch in the US insists that they have not received the package.

Is this item still in MyUS?
If so, I would like to request to have it sent out immediately.

Also, please let me know if there was a change in the tracking number.

In addition, we have been asked in a separate occasion to show the invoice for the package. Is this related to the unshipped package in question?

I am suffering a great deal of inconvenience due to not having the item.
Please address this situation as soon as possible.

Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
33 minutes
Freelancer
yoshi7 yoshi7
Starter
主に語学教材やパンフレットの翻訳などをやっています。

Other Translations From Japanese To English Are Made Public

I send you the chart which A uses as my answer to your request. This is the old style which was used in 2015 but we use it now. We revise the detail items depends on the situation and then, distribute it to each department and ask them to fill answer. Please be careful because this mentions the old number which we used before. B and C exist. B is for answer of D. C is for answer of E. If...
Japanese → English
Thank you very much for issuing the registration procedure proof (recommendation letter) to Mark the other day. I am Yamada in A Co. Ltd., who introduced a job to Mark. I am contacting you on behalf of him. Since you covered the cost of the envelope when you posted the proof, I am enclosing a new envelope with this letter. Thank you very much.
Japanese → English
We will like to sell this course even if it is at a higher price. Hence, in order to secure the benefits for both sides, we have determined the minimum selling price to be 99,800 yen. I have determined this price based on the online course you engaged me to lecture (at a price of $999) in 2019.
Japanese → English
The reason of this case is that we didn't ship the item sooner and that we didn't contact the customer frequentry. Als, due to the coronavirus, there was unexpected delay.
Japanese → English

yoshi7's Public Translations

Hello.

The item I sent back was returned today because your company refused to accept it.
Do you really accept returns?
I contacted the post office many times regarding this issue in order to assess the situation.
My conclusion is that you do not intend to accept the item.

If you do intend to accept the item and issue a refund, please contact me with a way of proceeding to properly address this issue.
If you do not intend to accept the item, I will protect myself by filing a claim.
Japanese → English
Yesterday, the product I bought from you arrived.

There does not seem to be a problem with shipping from the UK to Japan,
so I would like to continue to purchase merchandise from you in the future.

Before buying 7 units at once, I would like to purchase 2 more in order to assess the demand in Japan.

I would like to transact with you directly within this month.

Regarding the price, £40.15GBP ($66.03) is not a problem, but if possible, I would like the shipping cost by airmail to be free.

Also, I would like a Japanese manual, but will you be able to find it?
Japanese → English
1. Thank you as always for shipping
I have a couple of question regarding the product below
When would the delivery date be if I order 20 units each?
How many units could you ship right now?

There is a customer who wants to buy them if they arrive quickly.
I think that shipping is delayed due to Christmas season,
but please take that into consideration and let me know the precise date.
Thank you.

2. Thank you for the catalog. The design is wonderful again.
I will consider which products to sell and get back to you.
Do you need my response within a certain timeframe?
Also, I will make an additional order of the following product.
Could you please send it with the other item which will be shipped today?
Please prioritize today's shipment though.
Japanese → English
I ordered the same product yesterday, but I have not received the product that I ordered last time.
The one that has not arrived yet is for the order I made on November 13th. Please let me know the tracking number.
Japanese → English