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  4. I was relieved to receive your advice...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I was relieved to receive your advice that my customer was confused. He filed...

Original Texts
お客様が誤解をしているとのことで、あなたのアドバイスに安心しました。お客様はA-to-z Guarantee claimsに申請をしました。
これはアカウントの評価に影響があるのでしょうか？
後ほど、お客様にも連絡しますが、私は評価を落としたくないので、この問題を取り下げていただけますか？
14pon
Translated by 14pon
I was relieved by your advice to know that the customer had misunderstood something. The customer has filed a claim to A-to-z Guarantee claims.
Should this affect my account review?
I myself will contact the customer, while, could you remove the claim as I do not want to see my review deteriorated?

Result of Translation in Conyac

Number of Characters of Requests:
143letters
Translation Language
Japanese → English
Translation Fee
$12.87
Translation Time
28 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

I would like to make a bit on the auction, but would it still be in time? The highest bid which I expect is ○.
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Would it be possible for me to pay OO dollars to you by PayPal and for you to donate to a volanteer group? If yes, please send me a PayPal invoice. My e-mail address is OO. Thank you very much.
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I would like to consult about sales of this A. May I cancel purchasing this A I am ordering now, and sell the used A that is in the stock of our store? As this is our mistake, as for price of the sale, may we sell the shipping charge 12 dollars as sales price of CD? (It means that A is free, and only the shipping charge must be paid.) We are very sorry to have caused you an inconveni...
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Hello, Thank you for your email. How are you doing? As mentioned in my email on February 24th, there are several inspections required to sell your company's chocolates in Japan. For these inspections, I would like you to prepare the documents I specified in the email. I understand that you are busy, but I would greatly appreciate your cooperation to proceed as soon as possible. Thank ...
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14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English