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  4. UK I am extremely sorry about the inc...

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[Translation from English to Japanese ] UK I am extremely sorry about the inconvenience you may have experience with ...

Original Texts
UK
I am extremely sorry about the inconvenience you may have experience with regard to the order ●. I have checked your account and see that you had dispatched the order on time but the item was damaged during transit. Hence, when the buyer received the product it was damaged.

I also see that you have tried contacting the buyer via messages but the buyer has not responded yet for your messages. I would like to inform you that we at Seller Support do not have any information about the buyer and we are a dedicated support team for all the Sellers selling on A. Hence, I would like to inform you that we will not be able to assist you in contacting the buyer.


However, I would request you to contact the A Customer Support and request them to contact the buyer on your behalf to convey the information to the buyer. You will find instructions for contacting us by e-mail or phone at:
3_yumie7
Translated by 3_yumie7
イギリス
ご注文●に関しまして出品者様がこうむられたご不便に対し深くお詫び申し上げます。出品者のアカウントを確認いたしましたところ、予定通り注文を発送されましたが、商品は輸送中に破損したことがわかりました。従いまして、購入者様が商品を受け取られた時、商品は破損しておりました。

また、出品者様がメッセージを通して購入者様と連絡を取ろうとされたにもかかわらず購入者様かからのメッセージに対する返事がないことも承知しました。弊社のセラーサポートには購入者様に関する情報が全くないこと、私達はAで販売する全てのセラーに対する専用サポートチームであることをお知らせいたします。従いまして、購入者様との連絡に関して私達は出品者様をお手伝いすることができないことをお知らせいたします。
ですが、Aカスタマーサポートにご連絡頂き、出品者様のために購入者様に情報を伝えるようご連絡をお取り頂きますようお願いいたします。電子メールまたは電話・・・・・でご連絡頂けば指示を得ることが出来ます。
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Result of Translation in Conyac

Number of Characters of Requests:
886letters
Translation Language
English → Japanese
Translation Fee
$19.935
Translation Time
about 1 hour
Freelancer
3_yumie7 3_yumie7
Standard
英語、フランス語、スペイン語、ポルトガル語から日本語への翻訳をしています。これまで受けた仕事は一般（ウェブページ、観光、漫画、ゲーム、ビジネス、マーケティ...
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3_yumie7's Public Translations

イシバシ様

この度は新規のご注文ありがとうございました。仮のインボイスを添付しておりますのでご覧ください。
すべての商品が出荷可能であるかどうか確認させていただきまして、数日以内に改めて正式なインボイスを送付させていただきます。

また、参考までに、D5910 ×5, D5245 ×3, D7323 ×2につきましては、箱のお値段は頂いておりません。

よろしくお願いいたします。
ベンジャミン
French → Japanese
拝啓。再びお返事をいただきありがとうございます。ですが、私のお役に立ってくださると思います。それは、単にそれはそちらの間違いだからです。私は確かにPayPalで払いませんでしたが、その理由は、Ebayの住所である3970NW 132nd. St. UNIT D-4187 OPA LOCKA zip 33054ではなく、PayPalの住所に配送されたからです。どうかお願いいたします。
それがだめなら、どうかわたしがこれから踏むべき手順をご説明ください。どうぞよろしくお願いいたします。
Spanish → Japanese
EP developed a spring based on our own theory focusing on the effect of the Tremolo spring which supports the tension of the string on the sound. A spring is also an important factor which builds overtone structure of string vibration. So the sound changes by strengthen its base. We design it by tightening 4-5 strings on a guitar with average setting. Please adjust them according to your preference, You can use it together with other springs. We hope many guitarist experience the easiness of use as well as the emotion and the effect even tightening 5 springs just changing springs.
Japanese → English
Usted ha completado el pago via la tarjeta de credito VISA.
Y yo he enviado el producto a la dirección registrado en eBay y en PayPal.
No recibí una indicación de enviar a una otra dirección y aunque haya tal indicación,
eniaré el producto solamente a la dirreción en PayPal.
Lamento no poder ayudarle.
Japanese → Spanish

3_yumie7's Services

英語、フランス語、スペイン語、ポルトガル語から日本語への翻訳、校正
$20.00 per hour
Simple Tasks & Others / Other