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  4. The problem on my side was settled. ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The problem on my side was settled. Thank you. One of my customers report...

Original Texts
こちらの問題は解決しました。
ありがとうございました。

マシンからカバーを外したら、線が切れたと申告がございました。
お客様は怒って私に商品を返品しました。
素人では無理な作業だったようです。カバーを開けたらトラブルになることがわからないですか？分解の伴う作業を依頼しないでください。
御社に返品するのでお客様に新しいマシン一式を送ってください。

送料が多額になるということで、船便で送っています。
状態のアップデートはもうしばらくかかるのでしばらくお待ちください。
[deleted user]
Translated by [deleted user]
Thank you very much.
I have already resolved the issue with the customer.

The customer has complained that the wire was broken apart upon removing the rear cover of machine.
He got angry about me and returned it.
It seems that the advice you gave him was difficult to do without the knowledge about. Did you not think about that? Please don’t advice any customer to do something involving to disassemble the machine.
Please send a set of new machine to the customer as I have returned the damaged one to your company.

I took the sea freight to save shipping charge.
Please wait for a while as I will ask any feedback from the customer.

Result of Translation in Conyac

Number of Characters of Requests:
226letters
Translation Language
Japanese → English
Translation Fee
$20.34
Translation Time
31 minutes

Other Translations From Japanese To English Are Made Public

Even though we are selling to you with your company's offer price, is the profit low? To be able to get profit at what price should we sell? We try hard so that we can receive orders from customers so can't you raise the profit margin a little for us instead? Can you get more employees for the job? If it is sent by sea mail from China, it takes more than a week to arrive. This will make getti...
Japanese → English
Hello. This is OO. OO is an online sharing information community in which creators wishing profeshional in various genre. The information there is full of useful know hows and promotes your setp up. And by supporting each other with various skills, you can increase your experience and you may grab a job where you can earn money. OO is a creator oriented community supporting lonly cr...
Japanese → English
Due to the weight of the ordered items, we have shipped them in multiple slots. If one of the packages has already arrived, the other package should arrive soon. If you are in a hurry, can you contact your nearest shipping company? Please understand that I can't do anything about it. Since it will be shipped across countries, it will not always go as planned as long as many people are invol...
Japanese → English
Thank you for your contact. I am placing an order from Japan. Is it not possible to make a payment with a Japanese credit card? If the order is possible, I will provide the necessary information, so please contact me. I look forward to hearing from you.
Japanese → English

[deleted user]'s Public Translations


Assembling and adjustment services provided by professionals

Bicycle transporting service at Airport etc.

Free lending of common tour cycle vest for all participants

Interpreter attendance service for staying at a hotel etc

Rental and sale of bicycle tour related goods

Support car transport service of personal belongings for a tour.

Mediated sales of portable ration, sports supplement drink, and mineral water

Photo service including group photo etc

Rental service of GoPro and mountain kit

Gift service of photos and video clips saved on media

Company novelty gift service

Rental service of high-quality bicycle (please inquire at local office for details)
Japanese → English
Thank you for your message.
I can adjust the price range a bit.
Thank you for your cooperation.

Thank you for your message.
I am happy to hear that the item has been delivered to you.
I am sorry to say that there is no English manual since it is intended for the domestic use in Japan.
I am going to check again about English manual, but if there is none, I have no hand on that.

Thank you for your message.
I am sorry for taking up your time, but would you send me the email for cancel your order.

I certainly understood.
Please return the item upon delivered.
You can find return policy in our website.
Japanese → English
手助け、また時間を割いていただき大変有難うございます。注文したA54はそのまま購入します。A09は別に後で注文します。これがA54に決めました。貴店が日本剃刀を私が使うのは始めてであることを考えてくれたことに好感を持ち、剃刀を使いたいと思っています。A09を購入したいのですが、少し待ちます。また、貴店の販売している最高の剃刀を購入かもしてません。
どちらにしても、色々と有難うございます。A54を購入することが良い始まりだと確信しています。
English → Japanese
今後、この商品の価格を大幅に上げます。私が値段を教えない場合は、その商品を仕入れることができないので、貴店のリストからはずしてください。80種類のゲームの値段を上げるのは大変な作業です。
English → Japanese