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[Translation from Japanese to English ] Concerning ○○ which I bought from you the other day, I received complaints fr...

Original Texts
先日、私があなたから購入した○○ですが、また数人の私の顧客から故障したと連絡が入りました。

現在、私が把握できているだけでも30個中5個が不具合品です。

あまりにも故障する確率が高すぎます。
この商品は、本当に新品正規品ですか?

今後も不具合の発生が続く可能性が考えられますので、不具合品は後日まとめて返品したいと思っています。
誠実な対応をお願いします。

また、返金対応か交換対応かは改めて相談します。
同様に不具合を生じる商品を送ってもらっても、私の信用が下がるだけで困ります。

Translated by gloria
Concerning ○○ which I bought from you the other day, I received complaints from some of my customers saying that ○○ has a failure.

Currently, to the extent I know, 5 from 30 units have failure.

This failure rate is too high.
Is this item really a brand-new and official one?

As it is supposed that I will receive some more failure report, I would like to return the items with failure to you at once in the near future.
I would appreciate you if you would respond me sincerely.

And I would like to consult with you if I choose returning or replacement.
But please note that if you ship me other items but with failure again, I will lose my confidence as a seller. Please understand.
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Result of Translation in Conyac

Number of Characters of Requests:
234letters
Translation Language
Japanese → English
Translation Fee
$21.06
Translation Time
32 minutes
Freelancer
gloria gloria
Starter
英語-日本語-スペイン語の翻訳が可能です。1990年代前半から英⇔日翻訳に携わっています。
得意分野は契約書、法務関連文書、特許、科学・技術・工業英語な...
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