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  4. We are very sorry for the inconvenien...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We are very sorry for the inconvenience. Yesterday we shipped the correct it...

Original Texts
この度はご迷惑をお掛けして申し訳ございません。
正しい商品は昨日発送完了しております。
通関などで問題がなければ、通常7日~10日で商品は到着します。
下記サイトで確認できます。
間違って届いた商品ですが、下記住所へ送って頂けないでしょうか？
Priority Mailなど、できるだけ安い発送方法で送っていただければ幸いです。
返送分の送料は今回のご注文分から返金しますので、
返送が完了しましたら、送料をご連絡下さい。
何かご不明な点がございましたら、ご連絡下さい。
よろしくお願い致します。

cuavsfan
Translated by cuavsfan
We are very sorry for the inconvenience.
Yesterday we shipped the correct item.
As long as there are no issues with customs, it should arrive within about seven to ten days.
You can confirm it at the address below.
Please return the mistakenly shipped item to the address below.
A cheap shipping method such as Priority Mail would be great.
The cost of the return shipping will be subtracted from your order as a refund, so once you have shipped it please let us know the shipping cost.
If you have any questions, please contact us.
Thank you for your understanding.

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
15 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

＄1,300 is correct. The total quantity for lot 132 is 4 sheets, right?? If I managed to tender, I can pay by American Express right?
Japanese → English
Although we submitted the invoice yesterday, there came an answer not to accept the invoice from Amazon. As we will attach yesterday's invoice, please send it to us with your full-name signed and your company's seal. To show it is an invoice made by the maker, please attach your firm certificate. Unless we submit them, our account to list at Amazon will be stopped. Please help us. We are sorry ...
Japanese → English
Hello. Thank you for your kind answer. The item I ordered will be returned. When I receive the item sent addressed me, please handle with it. Japanese government's animal medicine rules is not understandable. We feel sorry for this inconvenience.
Japanese → English
There have been many accidents where the guitar neck breaks during transportation. For safety reasons, we will ship the guitar with the neck detached from the body. After arrival, you will need to attach the neck, but it is a simple task of tightening the screws. This is a measure to prevent accidents during transportation, so we ask for your understanding.
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English