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[Translation from Japanese to English ] There is a hole in the bottom of the shoe and the size is different. Thank...

Original Texts
靴底の穴あきと靴のサイズ違い


商品を送ってくれてありがとう。

大変残念なのですが、希望していたサイズと違う商品が届きました。

私はＪＰ27が希望なのですが、届いたのはＪＰ29のサイズでした。

商品を返品して欲しいのですがお願い出来ますか？

また、１つの商品の靴底に、穴が開いているとのクレームがお客様からありました。

こちらも一緒に商品を交換して貰う事は出来ますか？

傷の様子の写真を添付しますので確認してください。

商品はＳＡＬ便で返送します。

返事待っています。
nick_hallsworth
Translated by nick_hallsworth
There is a hole in the bottom of the shoe and the size is different.

Thanks for sending the products.

Unfortunately, the size of the products delivered did not match my order.

I ordered JP27, but I received JP29.

I would like to return the goods. Is this possible?

Also, one customer has complained that there is a hole in the bottom of one of the shoes..

Would it be possible to exchange this product at the same time?

I have attached an image of the fault, so please confirm this.

I will send the products by SAL.

I am looking forward to your reply.

Result of Translation in Conyac

Number of Characters of Requests:
224letters
Translation Language
Japanese → English
Translation Fee
$20.16
Translation Time
27 minutes
Freelancer
nick_hallsworth nick_hallsworth
Starter
Dear Users of Conyac,

My name is Nick.

I am a professional translator i...

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nick_hallsworth's Public Translations

I am very sorry to have kept you waiting.

The items are due to be dispatched the day after tomorrow.

Sorry for the delay, but the items always make the expected delivery date. Thank you in advance.
Japanese → English
Thank you for always making me smile!

Let's go for a drink again.
Japanese → English
The name of my company is ○○.
Please accept my apologies if I offended you.

Also, I'll leave the estimate for now.
What would your company like to know?

We would also be happy to hear about what areas of Japan interest you, as well as the business information which you will provide. For example, please feel free to ask about things such as Japanese food, anime, history, and sightseeing spots anytime.
I would like to build a long-term working relationship with you and deepen our mutual understanding.
So, please contact me if there is ever anything I can do to cooperate with you.
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Hello!

Thanks for the question!!

What is the state of the melted belt?

Since this is a new item, if it is broken then the maker is at fault.

Would is be possible to send a photo?

Thank you in advance.
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