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[Translation from Japanese to English ] Since there were no scratches on the outside of the box, the fault is not dur...

Original Texts
箱に外傷はないので輸送中の過失ではない

それより梱包の仕方が悪い
今回折れた部分は個別梱包がされておらず隙間がある
これでは輸送中の揺れで押しつぶされ折れるのも当たり前

梱包の悪さが今回の破損の原因
輸送のプロに確認をとったので間違いない

よってこの不良品の責任の所在はあなたにある

私は全額返金を要請する

私はこの商品を日本まで取り寄せるのに
代行業者を使った
その代行手数料も肩代すべきだ

ただ注文しただけなのに
不良品を送られその上代行手数料まで取られるのは納得できない

全額返金
返送料
輸入代行手数料
Translated by mjjordan85
There is no exterior damage to the box, so it is not a fault with the shipping.

Rather, the packing method is not good.
This time the broken part had no special packaging leaving a gap.
It must be that it broke due to this and the movement during transit.

The poor packaging is the cause of the damage this time.
I checked with a shipping professional, so I am sure about this.

Therefore, the responsibility for the poor quality item lies with you.

I request a full refund.

I used a separate company to bring the item to Japan, so you should pay for their fees too.

I have only just ordered it, and I can't comprehend why I must pay the proxy fees in addition to the sending of a poor product.

Item cost refund
Shipping fee
Import proxy fee

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
about 2 hours
Freelancer
mjjordan85 mjjordan85
Starter
I have about 2 years of translation experience including my final year at uni...