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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello! I received the item. However, unfortunately it was not what I ordered...

Original Texts
こんにちは！
商品届きました。ただ残念なことに注文と違います。
私が注文したのは3種類５こづつです。
今回届いたのは
１が9個
２が1個
他は違う商品が届いています。
１と２に関してはこのまま受けますが他の5個に関してはベージュと交換してもらいたいです。
どのようにすればいいでしょうか？
写真添付しておきます。
お返事お待ちしています。
mbednorz
Translated by mbednorz
Hello!
The goods have arrived. But, unfortunately, it's not what I ordered.
What I ordered is 3 kinds, 5 items of each.
What came is:
1, 9 items
2, 1 item
Also, wrong articles arrived.
I'll keep 1 and 2 as they are, but the other 5 items I would like to get replaced to beige ones.
What should I do?
I'm sending photos as an attachment.
I'm waiting for your answer.
Contact

Result of Translation in Conyac

Number of Characters of Requests:
159letters
Translation Language
Japanese → English
Translation Fee
$14.31
Translation Time
28 minutes
Freelancer
mbednorz mbednorz
Standard
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Other Translations From Japanese To English Are Made Public

With regard to "EX410-BK", we were suspended from listing by Japan Amazon due to trademark infringement appeal from Guangzhou yuanzhansu sporting goods co.,LTD regarding products' packaging. This is solely a false claim by a Chinese buyer. In order to solve this problem, I need to show the verification to prove I am the proper distributor of the three products which we purchased from your co...
Japanese → English
As the shipping expected is not be checked, I will cancel it. Before 2 days, I canceled it to the sales person from "Request cancellation", I have not got the answer yet. Is it possible to be canceled from Amazon?
Japanese → English
Although I purchase it in brand new, I am so disappointed with it defect. Please exchange the body with new one as soon as possible. Also as it is a big item, it takes much time and workforce to settle. Please own all the expenses needed for the work and international shipping costs which occur for exchanging. Thank you.
Japanese → English
1) Can you play music with the music box without any issue? 2) I plan to bid on this item too. If I'm successful, would you be able to package and send this with the 〇〇 that I purchased a few days ago? If that is possible, is it okay to go ahead with just the shipping costs I've already paid or would there be an additional cost for packing them together? 3) Please package the items as se...
Japanese → English

mbednorz's Public Translations

Thank you for the clearance email.
I checked on Japanese Amazon and found a hit for ASIN B0792R42J7. There is a problem, though. A Chinese seller is selling it and "registered trademark" is written there. I think other sellers have read that so nobody lists the item.
I can't buy the item only to confirm whether this Chinese seller really has a registered trademark. In case it's a false claim, I'd like to have him remove that sentence about the registered trademark.
Japanese → English
I'm sorry for the late reply.
Please let the payment be made through a bank transfer.
Due to Japanese bank regulations, you can only send below $9000 daily, so I'll divide it into two transfers.
Please tell me the bank account number.
I'm looking forward to when the ordered jewelry arrives.
Japanese → English
I'm sorry for replying late. I tried to talk to various nursing companies whether they had any people who could serve as attendants for overseas trips, but they all denied me. Therefore, I can't go to Hongkong in January. Even though it was a chance to meet you, it's frustrating not to be able to use this opportunity. Though it would be easy for a healthy person to go to Hongkong, I don't have any other choice to accept I'm handicapped and on a wheelchair. I'd like to apologize profusely to you.
Japanese → English
Thank you for contacting me.
I'll attach the documents from August to October.
As for the documents about import VAT, you can have C88 printed at UPS.
It should arrive tomorrow or the day after, I will email you immediately.
Best regards.
Japanese → English

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