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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I received an item that has the tracking number xxx. However, the item in the...

Original Texts
3月5日にトラッキングナンバーｘｘの商品が届きましたが、購入したコーヒーポットではなく、プレート１枚でした。しかも破損しています。外箱と破損したプレートの写真もあります。メールで事情を説明の上、至急、商品のコーヒーポットを送って下さい。また、割れたプレートはお返しするか、こちらで放棄するか指示して下さい。

後から届いた５組のコーヒーカップも高さは、6.2センチでした。7センチでは、ありません。従っていずれも虚偽の説明だったということです。カップは、大きいほど値段が高くなります。
kawaii
Translated by kawaii
We have received the product, its tracking number xx on March 5th. However, it was not a coffee pot we ordered. It was one plate. In addition, it was damaged. We have pictures of the damaged plate and its box. After you email the description to the seller, please ship us the coffee pot as soon as possible. Also, please advise if the damaged plate should be returned or discard here.

We have received 5 sets of coffee cups. Their height is 6.2 inches each, although we ordered cups with 7 inches. Therefore, the listed description was a false advertisement. When a cup is bigger, its price is higher.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
about 1 hour
Freelancer
kawaii kawaii
Starter
日本で通訳者・翻訳者養成のための専門学校を卒業し、米国の大学に留学して以来２０年近く米国に住んでいます。日本企業と米国企業で、１５年以上仕事をした経歴があ...

Other Translations From Japanese To English Are Made Public

How is sending the product from Osaka different from how it's been done up to now? With the wholesaler we have been dealing with up to now there would be discounts if the quantity of the order was large enough. With the final confirmation slip from the last order, the number of orders for sizes has been limited.Would it be better to divide the order for this time too if the requirements are the...
Japanese → English
Thank you for your reply. I will order the item newly. If the items that I ordered previous time will not be arrived, can you refund? Also, I ask you a favor for another matter, there is an Indian seller who can't ship by rapid express and I would like you to tell how to shop by express. Would you tell me your phone number? The seller would make a call to you by his/her native langu...
Japanese → English
Launch the new project T-cross was established about 8 years ago. We have been specialized in real estate business for these 8 years, and the sales has expanded. We think it is the high time to move on the next step, and go through the investment on the other industries aggressively. As the main of this project, we expand the business not only by ourselves, but with the companies or people ...
Japanese → English
May I ask if I need an EEI if the total amount for all items amounts to less than $2,500? If so, please may I either cancel the shipping procedure, or send it in in smaller parts?
Japanese → English

kawaii's Public Translations

Hello.

I am writing you regarding the price.

May I purchase an item by your company at the price $** including shipping cost?

If the discount is available, I will pay you via PayPal within 24 hours.

If you could give me an discount, I would like to purchase your items again.

Thank you for your consideration and I look forward to hearing from you.
Japanese → English
We apologize that it was not clear.
Please refer the following as to how to reorder.

1. You may select credit card settlement like before.
2. Please input different card number from the last time or other require information.

Please input the information about the debit card which is different from the one you used last time and reorder an item.

We apologize for any inconvenience if it may have caused you. Thank you.
Japanese → English
When I purchased the item, I touched it and checkd it throughly.
I am certain about it because both the store specialized the item and I checked it.

When I purchased it, I didn't see any dent.
Is there a large dent?

I believe you so you don't need to upload a video on YouTube.

How would you like to be handled it?
Please let me know if you like to cancel this order or if you like to replace it with a new one?
Japanese → English
If possible, can we set the price higher than MAPprice the same as the sales domestically? We are a small company. However, we would like to maintain great relationship with you and we would like to grow together.
Japanese → English