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[Translation from Japanese to English ] I received the item number XX today. However, this item is different from the...

Original Texts
本日、アイテムナンバーＸＸの商品を受け取りました。ところが、この商品は、イーベイサイトでの説明と違います。説明文には、高さが7センチとありましたが、届いたカップは、高さが6センチしかありません。しかも、オークションサイトには、ロケーションがデンマークとあるのに、何故オーストラリアから届いたのでしょうか？いずれにしても、商品は返品します。後から購入した商品も同様に高さが6センチであれば、送らないで下さい。そして、送料も含めて全額返金して下さい。どちらに返送すればよいですか？
transcontinents
Translated by transcontinents
I received the item number XX today. However, this item is different from the description on eBay site. According to the description, the height was 7cm, but the cup I received is only 6cm high. Additionally, location was stated as Denmark in the auction site, but why did it come from Australia? Anyways, I'll return the item. Please do not send the items I ordered after that if they are only 6cm tall, too. And please make full refund including shipping cost. Where should I return it to?

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
11 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English