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  4. The deposit from the Visa card was co...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The deposit from the Visa card was confirmed, but it says that the product ca...

Original Texts
visaカードから出金が確認されたのに、商品が購入できていないということになっているのですがどういうことですか。
cuavsfan
Translated by cuavsfan
The deposit from the Visa card was confirmed, but it says that the product cannot be ordered. Why is this?

Result of Translation in Conyac

Number of Characters of Requests:
56letters
Translation Language
Japanese → English
Translation Fee
$5.04
Translation Time
about 1 hour
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

The regarding whether you would open the information how the validation will be done for each machine to make listings of the computer system used for manufacturing or analysing. CVS stands for computer system validation. Did new factory in India get GMP?
Japanese → English
Dear sir, Thanks for your contact. 7 days has been already passed, but the below item cannot be sold yet. I contacted the customer support. They answered that they could not solve this problem because only Seller Performance Team could make the selling possible. I am very confused because the prime day will come soon. If I register the item, again, will the stock be affected? If there ...
Japanese → English
I have confirmed the file. The item with orange line in "data" tab is with no tax. Other than that, there is no problem. I have one question. I have UK pound accound of payoneer Can I get refund of VAT or make payment for VAT with this account?
Japanese → English
Regarding the deposit - if the manufacturer requests one, please send them the text. We won't cancel the order should the supplier also ask for our creditability; in this case please proceed without a deposit. I don't understand why a deposit would be required six months before the product is shipped. Even the manufacturer does not require one. Is the delivery date the date stated in the atta...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English