先日、7月19日に発送してもらった荷物の内、トラックナンバー（XXXX）のマイセンのティーセットについて、箱を開けたところ、ソーサが１枚割れていました。運送業者のDHLに連絡したところ、責任の所在はDHLにあるようですが、MYUSに連絡して書類に記載をする必要があるとのことです。ですので、手続きに必要な書類等をお送り下さい。
Rating
52
Translation / English
- Posted at 06 Aug 2012 at 02:15
The other day when I opened one of the packages, which you sent me July 19th with the tracking number(XXXX), I found that one saucer of the Meissen tea set was broken. I reported that to the courier DHL and DHL seemed to know your address, but they told me that I had to communicate to MYUS and fill necessary documents. So please send me necessary documents for further action.
Rating
63
Translation / English
- Posted at 06 Aug 2012 at 01:42
I received a shipment you sent on July 19, tracking number XXX. When I opened the package, one of the Meissen saucers was broken. I contacted DHL, the courier company, they told me that they were responsible for the damage. I need to contact and send documents to MYUS. Please send me necessary documents for the procedure.
