[日本語から英語への翻訳依頼] 連絡有難うございます。やはりそうですよね。 Aを購入した彼は並行輸入品だと知らずに購入したそうで、保証がきかないことが分かり怒っています。私の方で何とか対...

Original text

連絡有難うございます。やはりそうですよね。
Aを購入した彼は並行輸入品だと知らずに購入したそうで、保証がきかないことが分かり怒っています。私の方で何とか対応します。

ただBの方については試用段階での故障ですので交換をお願いします。

翻訳 / 英語

Thank you for your reply. I guessed so.
He purchased A without knowing it was a parallel imported item. He got angry after knowing that the warranty would not work. I will handle this matter somehow.

However, I would like a replacement of an item B as the malfunction occurred during its test stage.

翻訳 / 英語

Thank you for contacting me. It's just as you thought.
It seems that he purchased A without realizing it was a parallel import good, and is angry to know that the guarantee won't be carried out. I will deal with it somehow on my end.

But, as for B, because of the failure in the trial stage I'd like to do an exchange.

翻訳 / 英語

Thank you for contacting me. That's what I assumed. He bought A without knowing that it's parallel running goods. Now he is mad that it does not have warranty. I can take care of this problem.

But as far as B, please replace it since has malfunction on the trial stage.