本体を起動させたのですが、画面が青いだけで文字が出てきません。
あと、メガネ型のコード差込口が壊れています。
初期不良だと思いますので、修理または交換をしていただけますか？
メーカー保障がありますので無料で修理・交換をしていただけると思いますが、
日本から中国への送料も、そちらで負担していただけるのですか？
できれば新品をすぐに送っていただきたいです。
今のところ、初期不良が見られるのは１つだけです。
Rating
50
Translation / English
- Posted at 06 Feb 2012 at 21:42
I turned on the machine but the monitor only turned blue and no messages appeared.
In addition, the plug(shaped like a pair of glasses) is broken.
I am sure this is an initial defect and I would like either a repair or a replacement for my purchase.
I believe that since this product is under warranty, a repair or a replacement would be free of charge, and I would like to know if the shipping fee from Japan to China would be at your expense.
I strongly request that a new replacement be sent back immediately.
At present, only one machine shows sign of initial defect.
In addition, the plug(shaped like a pair of glasses) is broken.
I am sure this is an initial defect and I would like either a repair or a replacement for my purchase.
I believe that since this product is under warranty, a repair or a replacement would be free of charge, and I would like to know if the shipping fee from Japan to China would be at your expense.
I strongly request that a new replacement be sent back immediately.
At present, only one machine shows sign of initial defect.
Rating
50
Translation / English
- Posted at 06 Feb 2012 at 21:47
I tried to start up the instrument, but it didn’t work; only a blue screen came out without no indication letters.
In addition, its eye-glass shaped connection for the cord is broken.
I think it is an inherent defect. So, I would like you to repair it or exchange it for a new one at no charge.
I have the insurance of its maker, so everything should be free.
Could you cover the shipping charge for it from Japan to China?
Actually, I want you to send the new one rapidly.
At present, the defect is only this onw.
In addition, its eye-glass shaped connection for the cord is broken.
I think it is an inherent defect. So, I would like you to repair it or exchange it for a new one at no charge.
I have the insurance of its maker, so everything should be free.
Could you cover the shipping charge for it from Japan to China?
Actually, I want you to send the new one rapidly.
At present, the defect is only this onw.
