[Translation from Japanese to English ] Thank you for your continued support. When I use Excalibur (software name). ...

Original text

いつもありがとうございます。
Excalibur(ソフト名)を使うと、マスク効果が掛けられなくなります。
これを行うためにこのソフトを購入したので、早急に対応して頂けると嬉しいです。
宜しくお願いします。

Translation / English

Thank you for your continued support.
When I use Excalibur (software name). mask effect does not work.
I bought this software to do it, I would be happy if you can deal with it as soon as possible.
Thank you.

Translation / English

Thank you as always.
Using an Excalibur, the mask effect cannot be applied.
I purchased this software in order to use the effect so that I ask you for a quick correspondence.
With regards,

Translation / English

Thank you for anytime.
If I use the software of Excalibur, I can not get function of mask effect.
I would like you to solve this problems quickly because I purchased this software to use this effect.
Thank you for your cooperation.

Translation / English

I hope this mail finds you well.
If I use Excalibur, I cannot apply the mask effect.
I bought this software to do this, so I would be appreciate it if you could reply as soon as possible.
Thanking you in advance.