[Translation from Japanese to English ] Hello. The package reached me. Thank you for the wonderful item. Now, I am ...

Original text

こんにちは
荷物が届きました。すてきな商品をありがとう
私は今非常にショックです。
とても素敵なカップが壊れていました。
私はとてもそれを気に入っていました。
カップが割れて届きました。
カップ2個が破損しています。
おまけのカップは良いとしても、この問題を解決しないといけません。
もう少し、商品の間にスペースを開けて梱包してほしかったです。
私はいつも、荷物を開封するとき動画を撮っています。
URLを貼り付けているので確認お願いします。（見ることができれば）

ご連絡お待ちしています。

Translation / English

Hello.
The package reached me. Thank you for the wonderful item.
Now, I am very much shocked.
The very nice cup had been broken.
I was really fond of it.
Two cups had been broken.
More over, the issue of the cups themselves are all right, but I have to solve this problem.
I wanted you to pack the items with some more spaces.
I always take videos when I open the package.
Please check it as I attache URL. (If you can see it.)

I look forward to hearing from you.

Translation / English

Hi, I received an item. I appreciated your brilliant item.
However, I am really shocked.
That brilliant cup has been broken.
I really like that but it has arrived broken.
The cup has been broken into two parts.
This problem should be solved even though a bonus cup is so good.
The space between items should be separated more in packing.
I always record when opening the package.
Please make sure if I attached the URL for you(If you can see it).
I am waiting for your reply soon.