ご心配をおかけしてしまい申し訳ありません。
今現在も、あなたへ商品が配達されていないとの事でしょうか？
申し訳ありませんが、お客様との取引をより特定するために以下の情報を教えて下さい。
1.あなたのフルネーム
2.ebayとPayPalに、商品購入時に登録していた配達先住所
3.購入いただいた商品名
頂いた情報から、あなたへ送った発送完了メールと追跡番号を特定し、すぐに商品の配達履歴を調査します。
私共はこの問題の解決に全力を尽くします。
ご理解とご協力をお願い致します。
Rating
53
Translation / English
- Posted at 22 Aug 2018 at 21:53
We are very sorry to have made you worried.
Do you mean that you haven't received the item yet at this moment?
Sorry for the trouble, but, to identify the transaction with you, please give us the following information.
1. Your full name
2. The shipping address registered on ebay and Paypal at the time of purchase.
3. Name of the purchase item
With the above information received from you, we will identify a shipping confirmation email sent to you and a tracking number and immediately check the delivery status of the item.
We will do our best to solve this problem.
Your understanding and cooperation would be much appreciated.
kimshige likes this translation
Do you mean that you haven't received the item yet at this moment?
Sorry for the trouble, but, to identify the transaction with you, please give us the following information.
1. Your full name
2. The shipping address registered on ebay and Paypal at the time of purchase.
3. Name of the purchase item
With the above information received from you, we will identify a shipping confirmation email sent to you and a tracking number and immediately check the delivery status of the item.
We will do our best to solve this problem.
Your understanding and cooperation would be much appreciated.
Rating
50
Translation / English
- Posted at 22 Aug 2018 at 21:51
I am sorry for troublign you.
Do you mean that your ordered item has not been delivered to you as of yet?
Please excuse me asking you for the following information in order to identify our business transaction with you:
1. Your full name
2. Ship-to address that was registered at the time of order placement with eBay and PayPal.
3. Your ordered item name:
Based upon the information you provide, we will identify the shipping completion e-mail we sent you as well as the tracking number to investigate the product's delivery history immediately.
We will do our very best to resolve the problem.
Thank you for your understanding and cooperation.
kimshige likes this translation
Do you mean that your ordered item has not been delivered to you as of yet?
Please excuse me asking you for the following information in order to identify our business transaction with you:
1. Your full name
2. Ship-to address that was registered at the time of order placement with eBay and PayPal.
3. Your ordered item name:
Based upon the information you provide, we will identify the shipping completion e-mail we sent you as well as the tracking number to investigate the product's delivery history immediately.
We will do our very best to resolve the problem.
Thank you for your understanding and cooperation.
