先日ご連絡したように、日本郵便国際局に問い合わせたところ、あなたの商品は「オーストラリアまでは」到着しています。
これ以上の追跡には、あなたの国の郵便局の「国際局」からの「調査請求」の結果を待つしかありません。先日のメールに書きましたように、調査請求の結果が出るには2週間ほど時間がかかるので、来週まで返事をお待ち下さい。なお、商品には保険がかかっていますので、万一商品があなたの国で紛失した場合は、郵便局から保険代金がおります。
More than this tracking, it should wait for the result "investment requirement" from "International Department" of Post Office of your country. As I wrote in e-mail the other day, as it takes about 2 weeks until the result of investment requirement, so please wait for the reply until next week. By the way, the item has insurance, if the product has gone away in your country, the insurance will be reserved from the post office.
For the farther inquiry, you would have to wait for the result of your country’s international post office investigation. As I wrote to you before, it will take about two weeks to get a result, so, please wait until next week.
Also, the item is insured so that if it was lost in your country, you would get a compensation money from the post office.
In order to carry out further checks, we will have no choice but to wait for the investigation result from your country's postal authority's international department. As written in the email previously, it will take about 2 weeks for the investigation results to be out so we will wait for the answer until next week. In addition, the product is already insured so if it goes missing in your country, the insurance payment will come from the post office.