このたびは、商品が到着せず大変ご迷惑をお掛けしております。
お客様がアマゾンにA-to-Z Guarantee claimsの申請をされた通知がありました。
本日、商品代金については、アマゾンに全額返金の手続きをいたしました。
大変お忙しいところ恐縮ですが、お客様からアマゾンにA-to-Z Guarantee claimsの申請を取り下げていただけないでしょうか。
大変勝手なお願いではありますが、なにとぞよろしお願い申し上げます。
Rating
44
Translation / English
- Posted at 10 Aug 2017 at 08:10
We are really sorry for causing a lot of inconvenience to you that the item does not arrive this time.
We received a notification that you have submitted A-to-Z Guarantee claims to Amazon.
Regarding the amount of money of the item price, we completed the process of a full refund to Amazon today.
We are really sorry for bothering you despite you are so busy, but can you please withdraw the submission of your A-to-Z Guarantee claims?
We are sorry for our selfish request, but we would appreciate if you can cope with it.
tomtomhappymayumi likes this translation
We received a notification that you have submitted A-to-Z Guarantee claims to Amazon.
Regarding the amount of money of the item price, we completed the process of a full refund to Amazon today.
We are really sorry for bothering you despite you are so busy, but can you please withdraw the submission of your A-to-Z Guarantee claims?
We are sorry for our selfish request, but we would appreciate if you can cope with it.
Rating
47
Translation / English
- Posted at 10 Aug 2017 at 08:09
I am deeply sorry that the articles didn't arrive this time.
There was a notification that the client made an A-to-Z Guarantee claims request in Amazon.
Regarding the article's payment, I made the procedure for the full amount repayment in Amazon today.
I am very sorry to trouble you but would it be possible for you to withdraw the A-to-Z Guarantee claim request from the client in Amazon?
I know it is a very arbitrary request but I will count with you for this matter.
There was a notification that the client made an A-to-Z Guarantee claims request in Amazon.
Regarding the article's payment, I made the procedure for the full amount repayment in Amazon today.
I am very sorry to trouble you but would it be possible for you to withdraw the A-to-Z Guarantee claim request from the client in Amazon?
I know it is a very arbitrary request but I will count with you for this matter.
