今年の初旬に彼が、どうしても商品を確保したいという事で発注を頂きました。
弊社が、取り扱う商品は代理店で取り扱いをしている商品だと言っています。
以前、靴を納品した時は、下げ札を加工した商品で納品しました。
弊社の取り扱いをしているブランドの条件は、いつも商談の際に説明をしています。
本日、再度 弊社は返品も返金もできないことを伝えました。
彼は、下げ札の加工が、悪いのでクレームを言って、商品の割引きを希望しています。
Rating
44
Translation / English
- Posted at 18 Oct 2016 at 11:20
Early this year, he placed an order to us because he wanted us to keep items at any rate.
We explained to him that the items which we deal with is the ones which the distributors handles.
Last time when we delivered the shoes to him, the item tags of the item were modified.
Regarding the terms and conditions of the brand which we handle, we always explain about them in every business negotiation.
Today we let him know that we cannot either issue a refund or accept the returning of the item.
We is requesting us to offer a discount by claiming that the modification of the item tag was not good.
We explained to him that the items which we deal with is the ones which the distributors handles.
Last time when we delivered the shoes to him, the item tags of the item were modified.
Regarding the terms and conditions of the brand which we handle, we always explain about them in every business negotiation.
Today we let him know that we cannot either issue a refund or accept the returning of the item.
We is requesting us to offer a discount by claiming that the modification of the item tag was not good.
Rating
52
Translation / English
- Posted at 18 Oct 2016 at 11:57
We received an order, as he did want to secure the item early this year.
We were told that the item we sell is the item that a distributor deals with.
When we received shoes earlier, they were delivered with a processed label.
We always explain when having a business meeting on the conditions of a brand we sell.
We told them again that we cannot receive returned goods nor make refund today.
He wants a discount of the item by claiming that the processed tags are bad.
We were told that the item we sell is the item that a distributor deals with.
When we received shoes earlier, they were delivered with a processed label.
We always explain when having a business meeting on the conditions of a brand we sell.
We told them again that we cannot receive returned goods nor make refund today.
He wants a discount of the item by claiming that the processed tags are bad.
Rating
50
Translation / English
- Posted at 18 Oct 2016 at 11:58
We received the order because he said he really wanted to secure the products.
We told him that out products were sold through agencies.
When we supplied shoes before, they were with processed tags.
We always explained the conditions of the brands we deal with under business negotiations.
Today, we have told him that we can neither return the products nor refund.
He complained about the quality of the tag's processing and therefore claims a discount of the products.
We told him that out products were sold through agencies.
When we supplied shoes before, they were with processed tags.
We always explained the conditions of the brands we deal with under business negotiations.
Today, we have told him that we can neither return the products nor refund.
He complained about the quality of the tag's processing and therefore claims a discount of the products.
