私はAmazonより、御社の知的財産権を侵害したというメールを受け取りました。
私の無知により、御社の販売を邪魔してしまったことを後悔しています。
大変申し訳ございません。
今後一切、御社のブランドを許可なく販売いたしません。
今後二度と同じことをしないために、我々は対策を徹底いたします。
スタッフと販売禁止リストを共有し、出品する際の確認を徹底いたします。
また、私は同業者のコミュニティに参加しているので、大勢の同業者にも注意を促します。
Because of my ignorance, I regret creating an obstacle for your company's sales.
I'm terribly sorry about this.
From now on, I will definitely not sell your company's brands without permission.
So that I don't do the same thing again from now on, I will take thorough measures against it.
I'm sharing the list of prohibited sales with your staff, and I'll make sure that I check it when I put something up for sale.
In addition, as I'm participating in the professional community, I'll pay great attention to the many professional persons in the business.
I regret that I obstructed your company's sales due to my ignorance.
I am extremely sorry for this.
From now on, I absolutely will not sell your company's brand without permission.
In order to avoid repeating this, we will thoroughly enforce countermeasures.
We will make sure to share the prohibited sales list with our staff and confirm the ones to be listed.
Also, since we are participating in the same trade community, we will bring it to the attention of many others in the trade.
もし御社がこのメールを見て、私を許してくださるなら、Amazonにメールをしていただけると嬉しいです。
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こちらのメールアドレス宛に、このクレームを取り下げることをお伝えしていただけますでしょうか。
我々は今後、御社の迷惑にならないように細心の注意をいたします。
この度は大変申し訳ございませんでした。
御社の寛大な対応に感謝申し上げます。
OOOO@OOOO
Would you be able to email this address to let me know that the claim has been withdrawn?
From now on we will pay meticulous attention to things so that we don't cause any problems for your company.
I'm very sorry for what happened on this occasion.
I'd like to express my thanks for your company's leniency.
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Would you be able to email this address and tell them to withdraw the claim?
We will take cautions to be prudent not to bother your company again.
We are truly very sorry on this occasion.
We humbly offer our thanks for your tolerant reception.