[Translation from Japanese to English ] We are very sorry to have caused you inconvenience. Due to our mistake, y...

Original text

この度はご迷惑をおかけし誠に申し訳ございません。

こちら見落としがあり、配送ができておりませんでした。

もし、まだお待ちいただけるのであれば配信しますし、キャンセルされるのであれば全額返金致します。

Translation / English

We are very sorry to have caused you inconvenience.

Due to our mistake, your order has not been shipped out.

If you could wait a little longer, we would ship it. If you would like to cancel it, we would make a full refund.

Translation / English

I am very sorry for having bothered you a lot this time.

As we made a mistake in confirming the orders, we could not arrange the delivery.

If you can still wait, then we will deliver your order to you. If you will cancel the order, we will issue a full refund.

Translation / English

We apologize it for you in this time.
It could not be sent due to overlook your response.
If you wait your order, we send it as soon as possible. If not, we reimburse the all money.