[Translation from Japanese to English ] This is not the original condition. It must have resulted from an accident d...

Original text

このような状態ではありませんでした。
輸送中の事故かと思います。
配達業者にダメージ報告とレポートの提出をして頂く事は可能ですか？
私に方からも連絡してみます。

この度はご不便お掛けして申し訳ありません。

Translation / English

This is not the original condition.
It must have resulted from an accident during delivery.
Could it be possible that you submit a report of damage to the delivery company?
I will contact them as well.
I am sorry for the inconvenience.

Translation / English

It wasn't in this kind of condition.
I suspect it was the accident that happened middle of transporting.
Would it possible to report the damage to the delivery company?
I will also contact them.

I am sorry for the trouble that happened this time.

Translation / English

It was not in such a condition.
I think it was caused during transport.
Would it be possible for you to submit reports of damage to the courier?
I will get in touch with them myself.

I am sorry for causing this trouble.

Translation / English

It was not this kind of condition.
I think it was the accident during shipping.
Would it be possible that the delivery agency submit us the damage report and documents of the report?
I will also ask them.
I'm sorry for inconvenience this may cause.