私の返事が遅くなってしまい申し訳ありません。それでは、同じ商品を入手出来ましたので本日すぐに、速達便で発送させて頂きます。度々のお願いで大変恐縮ですが、商品を受け取られたら、ネガティブ・フィードバックを取り下げていただけないでしょうか。お詫びとして商品代金の一部である10ドルを、本日中に返金させて頂きます。もしご納得頂けない点などありましたらご連絡下さい。私はお客様の満足を最優先に対応致します。また現在オークション中の商品は取り消せません。オークション終了までお待ち下さい。
Rating
60
Translation / English
- Posted at 11 May 2016 at 07:35
I am sorry for the late reply. Then, I was able to get the same product and so I will ship it out today via an express mail. Also, I am sorry to ask you again, but when you receive your order, would you kindly withdraw your negative feedback? As a token of my apologies, I will give you today a refund of $10, which is part of the price of the product. If you are still not happy about anything, please let me know. I would be happy to respond to you for your satisfaction as a priority. Also, the product being currently listed cannot be dropped during auction. So please wait until the auction is over.
Rating
59
Translation / English
- Posted at 11 May 2016 at 07:35
I am sorry I replied to you late. As I was able to obtain the same type of the product, I will dispatch it by express mail today. I apologize for my frequent asking but would you cancel your negative feedback when you receive it? I will remit today 10 USD which is part of the price to you as a token of our apology. Please contact us if you are not satisfied. I handle each case based on customer satisfaction first and foremost. And I cannot delete the product which is being auctioned now. Please wait until the auction is over.オークション終了までお待ち下さい。
｢オークション終了までお待ち下さい。 ｣→この部分は削除してください。英訳は直前の" Please wait until the auction is over."です。