先日Aの商品のSサイズ12枚、Mサイズ18枚、Lサイズ18枚を購入しました。
そのうちSサイズ1枚とMサイズ1枚に汚れがついていました。
Sサイズには黒い斑点汚れが何か所も付いていました。(写真1、2)
Mサイズには胸部分に黄色い大きめの汚れが付いていました。(写真3)
写真を3枚添付するので確認をしてください。
この2枚に関しては返品をしてもらえますか?
私たちは日本で販売をしているため、現在日本にこの不良商品があるのですがどうすればよいですか?
対応の確認をお願いします。
Translation / English
- Posted at 14 Dec 2015 at 11:13
I have purchased 12 items from size S, 18 from M and 18 from L of the item A the other day.
In them, there were stains in one of the size S and size M.
There were some dark spots on the size S.(Pic 1,2)
There was a big yellow spot around the chest part on the size M.(Pic 3)
Please check the enclosed pictures.
Could you accept being returned as for these two items?
We sell products in Japan and these faulty goods are in Japan now. What should I do?
Please check the measure you take.
In them, there were stains in one of the size S and size M.
There were some dark spots on the size S.(Pic 1,2)
There was a big yellow spot around the chest part on the size M.(Pic 3)
Please check the enclosed pictures.
Could you accept being returned as for these two items?
We sell products in Japan and these faulty goods are in Japan now. What should I do?
Please check the measure you take.
Translation / English
- Posted at 14 Dec 2015 at 11:26
I purchased 12 pieces of S size, 18 pieces of M size, and 18 pieces of L size of the product A the other day.
Among those, one of S size and M size each had dirt on.
S size had black spot dirt in several places (photograph 1 and 2).
M size had slightly bigger yellow dirt in the chest (photograph 3).
I attach three photographs for your confirmation.
Will you return these two pieces?
Because we sell in Japan, these defective products are now in Japan, what should I do?
Please confirm the way we should proceed.
Among those, one of S size and M size each had dirt on.
S size had black spot dirt in several places (photograph 1 and 2).
M size had slightly bigger yellow dirt in the chest (photograph 3).
I attach three photographs for your confirmation.
Will you return these two pieces?
Because we sell in Japan, these defective products are now in Japan, what should I do?
Please confirm the way we should proceed.
Translation / English
- Posted at 14 Dec 2015 at 11:28
I bought 12 pieces of S size, 18 pieces of M size and 18 pieces of L size for A the other day.
Among them, 1 of S size and 1 of M size had stains.
There were several black spots on Si size (photo 1 and 2).
M size had yellow large stain on chest (photo 3).
Please check the attached 3 photos.
Will you accept return of these 2 pieces?
We sell in Japan and currently these failed items are in Japan, what should we do?
Please kindly check how to arrange it.
Among them, 1 of S size and 1 of M size had stains.
There were several black spots on Si size (photo 1 and 2).
M size had yellow large stain on chest (photo 3).
Please check the attached 3 photos.
Will you accept return of these 2 pieces?
We sell in Japan and currently these failed items are in Japan, what should we do?
Please kindly check how to arrange it.