[Translation from Japanese to English ] Sorry to bother you again. I tried to refund via Paypal, but direct refund d...

This requests contains 203 characters . It has been translated 2 times by the following translators : ( transcontinents , eggplant , nyarat , princess_pp , gabrielueda ) and was completed in 0 hours 12 minutes .

Requested by kazusugo at 30 Jul 2015 at 21:02 1701 views
Time left: Finished

たびたびご連絡し、申し訳ございません。
paypalから返金しようとしましたが、現在直接返金が処理できなくなっているようです。
現在日本時間で夜の9:00のため、明日PAYPALのカスタマーサービスに連絡して返金処理いたします。
今から15時間後くらいになると思いますが、必ず100USDを返金処理いたしますので、その返金をご確認いただいてからリターンリクエストをクローズしてください。よろしくお願いいたします。

princess_pp
Rating 52
Translation / English
- Posted at 30 Jul 2015 at 21:15
Sorry to bother you again.
I tried to refund via Paypal, but direct refund does not seem to work..
It is 21:00 in Japan, so I will contact Paypal Customer Service tomorrow and make sure refund process is properly done.
It will be another 15 or so hours before you can confirm the money back, but I promise I will give you USD100.00 refund.
Once you confirm the money back, please close the returned request.

Thank you very much for your understanding.

transcontinents
Rating 52
Translation / English
- Posted at 30 Jul 2015 at 21:10
Sorry for contacting you many times.
I tried to refund via PayPal, but it looks like direct refund cannot be processed at the moment.
Currently it's 9pm in Japan time, so I will contact PayPal customer service tomorrow and process refund.
I guess it will be around 15 hours later from now, but i will surely process refund of 100USD, so please confirm the receipt of refund and then close return request. Thank you in advance.
eggplant
Rating 52
Translation / English
- Posted at 30 Jul 2015 at 21:15
I'm sorry to contact with you again and again.
I tried to refund from paypal, but it seems that the system can't deal with refunding directly now.
It's 9 o'clock in the evening in Japan, so I'm going to contact with paypal customer service and refund.
I think it will take 15 hours from now on, but I'm sure that I'm going to refund, please close your return request after you confirmed a refund. Thank you.
nyarat
Rating 51
Translation / English
- Posted at 30 Jul 2015 at 21:15
I apologize for repeatedly messaging you.
I have tried to refund the money, but currently PayPal is not processing any direct refunds.
Since it is 9:00 PM Japan time, I will contact PayPal customer service and process the refund tomorrow.
Although it may be about 15 hours from now, I will definitely refund the 100 USD, so please close the return request when you have confirmed the refund.
Thank you.
gabrielueda
Rating 60
Translation / English
- Posted at 30 Jul 2015 at 21:17
Sorry for contacting you over and over.
I tried to make the refund via PayPal, but it seems that the direct refund cannot be processed at the moment.
It's 9 PM in Japan, so tomorrow I will contact PayPal's customer service and process the refund.
I believe this is going to take approximately 15 hours from now, but I will surely make the U$100 refund, so I kindly ask you to close the return request as soon as you confirm this repayment.
Thank you for your understanding.

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