[Translation from Japanese to English ] And I offer you my apology for sending you the wrong item, I apologize. As ...

Original text

そして、商品が間違えて届いた事に関してはお詫びします。
すいませんでした。

あなたのお気持ちもよくわかりますので
正しい商品は送りません。
返送して頂ければ全てご返金します。
返送料もご負担します。

私は全て完了した評価は変更して頂けませんか？
当方はebayで生計を立てていますので
大変困ります。
ご検討ください。

Translation / English

And I offer you my apology for sending you the wrong item,
I apologize.
As I understand your feeling very well, I will not send you the correct item.
If you return the item, I will issue you a full refund.
Also, I will pay for the return shipping fee.
Could you please change your evaluation?
As I make a living at eBay, I can’t afford a negative one.
Please consider it.

Translation / English

Also I apologize for the wrong item delivered.
I'm sorry about this.

I do understand how you feel, and I will not send the correct item.
If you return it, I will make full refund.
I will also bear the return shipping cost.

Will you change all filed feedback?
I make living on eBay so I'm in big trouble.
Please kindly consider it.