メールを拝見しました。
このカメラのプリズムファインダーは
送付前の点検では問題ありませんでした。
私がみずから、確認をしております。
大変恐縮なのですが、プリズムファインダーの
状態を確認したいのですが、写真を撮って見せていただくことは
可能でしょうか？
問題は、責任をもって対処しますので、ネガティブフィードバックを
返すことは、ちょっと待っていただけませんでしょか？
今回、私から購入していただいたカメラについて
ご満足をいただいていない事 大変残念に思います。
何卒よろしくお願いいたします。
Rating
50
Translation / English
- Posted at 05 Jul 2014 at 22:30
I have read your email.
Concerning this camera prythm finder had no problem when it passed the inspection prior to shipment.
I am in charge of the process and duly confirm it by myself.
So sorry to bother you, but is there any way you could show me the image of the damaged item so I could confirm what is wrong?
I will take the full responsibilities to take care of this issue, so would you please give me a moment to work on it before submitting your negative feedback?
Please accept my sincere apologies for not being satisfied with the camera I sold you.
Thank you for your kind understanding and patience.
Concerning this camera prythm finder had no problem when it passed the inspection prior to shipment.
I am in charge of the process and duly confirm it by myself.
So sorry to bother you, but is there any way you could show me the image of the damaged item so I could confirm what is wrong?
I will take the full responsibilities to take care of this issue, so would you please give me a moment to work on it before submitting your negative feedback?
Please accept my sincere apologies for not being satisfied with the camera I sold you.
Thank you for your kind understanding and patience.
Rating
52
Translation / English
- Posted at 05 Jul 2014 at 22:29
I've read the email.
Prism finder of this camera had no problem at the time of inspection before sending it.
I myself did check this.
I'm really sorry to ask you this, but I'd like to check the condition of prism finder so will you take a picture and send it to me?
I wil be responsible for solving this issue, so will you please wait a while before you leave negative feedback?
I deeply regret to have you unsatisfied with the camera you purchased from me this time.
Thank you.
lw1a likes this translation
Prism finder of this camera had no problem at the time of inspection before sending it.
I myself did check this.
I'm really sorry to ask you this, but I'd like to check the condition of prism finder so will you take a picture and send it to me?
I wil be responsible for solving this issue, so will you please wait a while before you leave negative feedback?
I deeply regret to have you unsatisfied with the camera you purchased from me this time.
Thank you.
Rating
52
Translation / English
- Posted at 05 Jul 2014 at 23:34
Thank you for your email.
The inspection before the shipment conducted by myself revealed no defects with the prism finder you have mentioned. Therefore, we would like to ask you to take some photos of the prism finder and send us it. As we promise that we will surely solve this problem, we would like to ask you to wait for a while.
It's indeed disappointing that we have not satisfied you with the camera we sold you.
We appreciate your understanding.
The inspection before the shipment conducted by myself revealed no defects with the prism finder you have mentioned. Therefore, we would like to ask you to take some photos of the prism finder and send us it. As we promise that we will surely solve this problem, we would like to ask you to wait for a while.
It's indeed disappointing that we have not satisfied you with the camera we sold you.
We appreciate your understanding.
prythm finder→ prism finderでお願いします。