Hello from Amazon.com.
Thank you for your response regarding xxx-xxx-xxx. Unfortunately the tracking information you provided does not include signature confirmation of delivery. As a result, this is insufficient evidence of delivery to the intended recipient. Note that many carriers, including USPS, use a delivery confirmation that does not confirm delivery to the recipient's address, but instead only confirm delivery to the zip code.
It is your responsibility to determine if the item you are shipping is worth the cost to add signature delivery confirmation to protect yourself in the case a claim is filed. Recall that you are responsible for order fulfillment, and we reserve the right to seek reimbursement from you if we determine that the goods have not been delivered. See the Participation Agreement for more
We understand that you may not agree with this decision, but we will not be able to assist you further with this claim.
ご納得がいかないこともあるかと存じますが、本件に関してはこれ以上お力になれることはありません。
どなたかに、reviewしてもらいたいです。