そのレンズを発送する前にカメラ専門店で動作確認してもらったのですが、その時は特に異常はありませんでした。
申し訳ないですが、なぜ、あなたの言うような不具合が発生したのか私にはわかりません。
もし、どうしても不具合が解決しないなら、返品も受け付けますのでご安心ください。
商品到着後に、不具合を確認して返金します。
大変ご不便をおかけしますが、どうぞよろしくお願いいたします。
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
52
Translation / English
- Posted at 20 May 2014 at 15:57
I had the lens all checked at a camera shop before shipping and did not find any problem at that time.
I am afraid, but I am not sure how the problem has happened.
If the problem does not go away, I of course can make a refund for you.
I will make a refund when the item is returned here and the problem is confirmed.
I apologize for this issue.
Best regards,
I am afraid, but I am not sure how the problem has happened.
If the problem does not go away, I of course can make a refund for you.
I will make a refund when the item is returned here and the problem is confirmed.
I apologize for this issue.
Best regards,
Rating
50
Translation / English
- Posted at 20 May 2014 at 15:54
There was no flaw found on the camera from the investigation by a professional camera shop before before we shipped it.
We’re afraid we’re not sure why the issue you reported have happened.
However, please feel safe as we accept return and refund if the issue is not solved.
Please be patient while your camera is being sent to us and we check for the conditions.
Sorry for any inconvenience involved.
We’re afraid we’re not sure why the issue you reported have happened.
However, please feel safe as we accept return and refund if the issue is not solved.
Please be patient while your camera is being sent to us and we check for the conditions.
Sorry for any inconvenience involved.
★★★★☆ 4.0/1
Rating
52
Translation / English
- Posted at 20 May 2014 at 15:57
Prior to shipping that lens, I requested a professional camera shop for the functional inspection and they found no issue.
I am afraid to inform you that I cannot understand why a failure you claimed is happened.
Please be at ease as I will accept the return if the failure will not be rectified at all.
Upon receiving the return, I will inspect the failure and issue a refund.
I am sorry for the inconvenience it has caused, but thank you for your cooperation.
I am afraid to inform you that I cannot understand why a failure you claimed is happened.
Please be at ease as I will accept the return if the failure will not be rectified at all.
Upon receiving the return, I will inspect the failure and issue a refund.
I am sorry for the inconvenience it has caused, but thank you for your cooperation.
Rating
52
Translation / English
- Posted at 20 May 2014 at 15:53
We have tested the lens with the Camera shop before sending it to you, but there was no defect at that time.
I am very sorry but I do not have any idea why the defect as you told us has happened. I f cannot solve the problem, we accept your returning the product.
We will refund you after we look for the defect.
Sorry for the inconvenience, thank you for your understanding.
I am very sorry but I do not have any idea why the defect as you told us has happened. I f cannot solve the problem, we accept your returning the product.
We will refund you after we look for the defect.
Sorry for the inconvenience, thank you for your understanding.
★★★★★ 5.0/1
Rating
50
Translation / English
- Posted at 20 May 2014 at 15:58
I had no problem with the lens when I get it checked at a camera store.
I'm afraid but I have no idea with the flaws you said.
You don't have to worry because I will take it back if you cannot cope with it.
I will give your money back after checking the flaws when it returned to me.
I'm so sorry for troubling you.
I'm afraid but I have no idea with the flaws you said.
You don't have to worry because I will take it back if you cannot cope with it.
I will give your money back after checking the flaws when it returned to me.
I'm so sorry for troubling you.
