こちらの商品、初期不良の可能性がございまして全額返金、返品のお願いをしております。
一部のユーザーから、皮膚のかぶれなどを恐れがあるとの報告がございました。
初期不良理由でアマゾンへのご返品をお願い致します。
アカウントページの注文履歴から、
返品したい商品を選んで頂き、返品するという項目がございます。
この時に「初期不良」にチェックしてください。
その際、お客様の金銭的負担は一切ございません。
この度はご迷惑をおかけしてしまったことを
深くお詫びいたします。
何卒宜しくお願い致します。
Translation / English
- Posted at 25 Feb 2014 at 12:47
As this product has been identified to possibly have an initial defect, we are asking for all the buyers to return what they purchased for a full refund.
Some users have reported that there are chances of skin irritation by this product.
Please return your item to Amazon for the reason of Initial Defect.
You can return your item through the order history page in your account. Go to your order history and select the item you wish to return.
Please make sure to check Initial Defect for the reason of your return.
Please be assured that you will not be charged for doing this at all.
We apologize for the inconvenience this may cause you.
Thank you very much.
Some users have reported that there are chances of skin irritation by this product.
Please return your item to Amazon for the reason of Initial Defect.
You can return your item through the order history page in your account. Go to your order history and select the item you wish to return.
Please make sure to check Initial Defect for the reason of your return.
Please be assured that you will not be charged for doing this at all.
We apologize for the inconvenience this may cause you.
Thank you very much.
Rating
52
Translation / English
- Posted at 25 Feb 2014 at 12:42
These items are suspected to have defect, so we would like to request all customers who purchased these to return and ask a refund.
Some of users have reported a risk of being bitten when using it.
Please return the items to Amazon due to initial defect.
When you return it, please select an item you want to return from the order history page.
When you select the return, please give check mark to “initial defect”.
There is no expense being shouldered by customers.
We really apologize for the inconvenience we have caused this time.
Thank you for your understanding.
Some of users have reported a risk of being bitten when using it.
Please return the items to Amazon due to initial defect.
When you return it, please select an item you want to return from the order history page.
When you select the return, please give check mark to “initial defect”.
There is no expense being shouldered by customers.
We really apologize for the inconvenience we have caused this time.
Thank you for your understanding.
Translation / English
- Posted at 25 Feb 2014 at 12:43
It is feasible that this product has defect in the initial period, and we arerequesting refunding in full and returning the product.
Some users reported that it might cause irriation of skin.
By reason of defect in the initial period, we request returning the product to Amazon.
There is an item where you select the product you want to return and return it from history of order on account page.
On this item, you check "defect at initial period".
You don't have to pay for it.
We are sorry to give you trouble this time.
We sincerely apologize for it.
We hope you understand us.
Some users reported that it might cause irriation of skin.
By reason of defect in the initial period, we request returning the product to Amazon.
There is an item where you select the product you want to return and return it from history of order on account page.
On this item, you check "defect at initial period".
You don't have to pay for it.
We are sorry to give you trouble this time.
We sincerely apologize for it.
We hope you understand us.