[Translation from Japanese to English ] I have a question about your merchandise; item ID ○○. I had bought this it...

Original Text / Japanese

商品番号　○○についておたずねします。

私は、この商品を、新品で購入したのですが、
メーカーの箱に入っていない状態で届きました。

なぜ、メーカーの箱が無いのでしょうか？

よろしくお願いします。

Translation / English

I have a question about your merchandise; item ID ○○.

I had bought this item as a brand new product but it arrived without a box from the maker.

Why it is not in the box?

I look forward to receiving your answer.

Translation / English

I ask about item number ○○.

I bought this article as new, but received it without in the manufacture's box.

Why is not there the manufacture's box?

Thank you in advance.

Translation / English

I would like to ask you about the commodity number 00.
I purchased the product which is not used, but it was delivered without a case of the manufacturer.
I don't know why I couldn't get the case.
I look forward to hearing from you.