先日、お客様に到着の目安として10月17日頃に到着するかもしれないとのお知らせをしたところですが、国際郵便であるため、まれに2週間ほど遅れる場合がありますので、もう1週間ほどお待ちいただけないでしょうか。しかしながら、もう待つことはできないとお考えの場合は、.購入した商品代金と送料に5ドル加算したアマゾンギフト券(PDF)をメールでお送りすることも可能です。
なお、通常の返金についてはアマゾン本部を通じて行うため、お客様の最終到着期日である11月18日以降の手続きとなります。
Rating
52
Translation / English
- Posted at 25 Oct 2013 at 06:20
The other day we informed you that the package will arrive around October 17. However, as it is an international shipment, the package may delay two weeks in rare cases. So please kindly wait for about a week more. But if you think that you cannot wait any more, we can send you an Amazon gift card (PDF) with the value of the purchased price plus $5.
As for a normal refund, refund will be done through Amazon head office, so the refunding process will be initiated after November 18 which is the last arriving date.
yukifujimura likes this translation
As for a normal refund, refund will be done through Amazon head office, so the refunding process will be initiated after November 18 which is the last arriving date.
Rating
50
Translation / English
- Posted at 25 Oct 2013 at 06:24
I notified to you that you might receive it around October 17, but it arrives 2 weeks late in few cases as it is overseas mail. Under this situation, would you please wait for 1 more week?
If you cannot wait any more, we can send amount of the product you purchased, shipping charge and gift certificate of Amazon(PDF) by e-mail.
As for refunding, we carry it out through headquarter of Amazon, and we will handle it after November 18, final day when you receive it.
If you cannot wait any more, we can send amount of the product you purchased, shipping charge and gift certificate of Amazon(PDF) by e-mail.
As for refunding, we carry it out through headquarter of Amazon, and we will handle it after November 18, final day when you receive it.
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Rating
52
Translation / English
- Posted at 25 Oct 2013 at 06:18
Although I have informed to you that the expected delivery date of your item might be around Oct. 17, would you wait for one more week since the delivery might be delayed around two weeks in rare cases due to the international mail services.
However, if you would not like to wait any longer, we can accept cancelling of your order and will refund the amount of item you purchased including the shipping charge and in addition to it, the 5.00$ Amazon gift check in pdf format by the email.
However, the standard refund is processed through Amazon Head office; it will be processed after the deadline delivery date of your item on Nov. 18.
However, if you would not like to wait any longer, we can accept cancelling of your order and will refund the amount of item you purchased including the shipping charge and in addition to it, the 5.00$ Amazon gift check in pdf format by the email.
However, the standard refund is processed through Amazon Head office; it will be processed after the deadline delivery date of your item on Nov. 18.
