[日本語から英語への翻訳依頼] 大変申し訳御座いません。 あなたが購入してくれた商品ですが、配送中に、配送業者のミスで壊れてしまいました。 大変申し訳御座いませんが、全額返金という形...

Original text

大変申し訳御座いません。

あなたが購入してくれた商品ですが、配送中に、配送業者のミスで壊れてしまいました。

大変申し訳御座いませんが、全額返金という形で対応させて頂いても宜しいでしょうか？？

本当にごめんなさい。

私は出来る限り、あなたが望むような対応を致します。

翻訳 / 英語

I deeply apologize having to inform you of this.

The item you purchased was damaged due to the mistake of the delivery service.

I am very sorry, but is it all right if we give you a complete refund for the item?

I apologize again.

I will try to meet your needs with this order.

翻訳 / 英語

I am very sorry.

The product you bought from me was broken by the delivery company during its shipment.

I am terribly sorry, but I would give you a full refund. Is that OK? ?

I really apologize for it.

And I will follow your wish as much as possible.

翻訳 / 英語

I regrettably have to inform you that the product you ordered got broken during shipping due to the shipping accident.
I will give you a full refund for this. Is this ok with you?
I deeply regret that this happened.
I would like to do whatever to compensate this inconvenience.