[日本語から英語への翻訳依頼] あなたの状況は理解しました。しかしながら、あなたの音への評価は主観であり、それが客観的事実に基づき故障であるとは言えません。ですので私にも判断つきかねます...

Original text

あなたの状況は理解しました。しかしながら、あなたの音への評価は主観であり、それが客観的事実に基づき故障であるとは言えません。ですので私にも判断つきかねます。この問題は私たちにとってとても難しい問題ですね。
そこで、製造元のEtymotic Research　（http://www.etymotic.com/）にも連絡をとっていただけませんか？今のあなたの状況をお伝えいただきたいです。そうすれば彼らはなんらかのアドバイスをあなたにするでしょう。

翻訳 / 英語

I understand your situation. However, the feedback on your sound is a matter that is subjective, and it cannot be said that it is based on objective truth and that it is a malfunction. Therefore, I cannot judge. This is a difficult problem for us.
So, please contact the manufacturer Etymotic Research (http://www.etymotic.com/) and tell them your situation.
Perhaps they can give you some sort of advise.

yoshi7- 11年弱前
最後のadviseはスペリングエラーで正しくはadviceでした。失礼しました。

翻訳 / 英語

I have understood your situation. However, your evaluation for the sound is subjective and I cannot determine that they are objectively defective. This problem is quite difficult for us.
Then, could you also contact the manufacturer Etymotic Research（http://www.etymotic.com/)? I would like you to inform them of your current situation. This will let them give some advice to you.

翻訳 / 英語

I understood your situation. However, your evaluation of the sound is subjective. It is not proved with any objective fact that the item is broken down. Thus, I also can't make a judge with it. This issue is extremely difficult for us as well. So, could you contact the manufacturer, Etymotic Research　（http://www.etymotic.com/）? I would like you to explain them about the current situation. By doing that, they will be able to give whatever advice to you.

翻訳 / 英語

I did understand your situation.
However, your claim about the playing sound is subjective and it cannot be objective.
Therefore, I cannot come up with a conclusion. We are really having difficult issue at this moment.
And, would you please contact with the original manufacturer of this headphone Etymotic Research http://www.etymotic.com?
I would like to let you explain to them directly regarding the issue.
So, they will be able to come up with some advice for you.