How was the condition of the outer box when it was delivered? The item might be broken during the shipping. Also, could you send me the picture of defect part of the product?
Is the condition of the box perfect when you receive it? It might be broken while shipping. It would be good if you send me the photo of the fault. Please contact me.
Was the box you received in a good condition? It is possible that it broke during transportation. Also, I'll be glad if you could send pictures of the bad parts. Thank you very much.