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I know that you're not a large business, and that this cost isn't easy to bear, but at eBay we treat sellers as businesses; plus, by selling online you are competing with large businesses (both online and traditional retail stores). In situations like these, we ask that you put yourself in the buyer's shoes - if you received an item that didn't match the description of what you purchased, you wouldn't be happy about paying for return shipping, and you might never come back to eBay to buy again. Buyers appreciate excellent customer service, so by providing great experiences you're making eBay a great place to shop. This is crucial for repeat business and overall selling success.