Conyac で依頼された翻訳結果を公開

E-mail has not yet arrived.
We are in trouble because we can't correspond insurance
I checked to USA from Japan post office.
The answer is there is no application of "damaged luggage" from the post office of USA.

In explanation of the post office in Japan, If current EMS destroyed from you to post office,
the documents would be automatically sent to Japan and they don't send the document to me.
There is the differences between you and the post office in Japan
The damage report to be filed is necessary to be requested.

Could you tell me the detailed information; such as the date that you went to the post office, the name of the post office(if possible, the name of person in charge), and the documents number in this case?