Conyac で依頼された翻訳結果を公開

and there are few things about it. So far the most important things are 1) fretboard is painted and it leaves paint residue on my fingers 2) some uneven frets 3) nut is a bit too high.
I don't have the necessary tools to fix the frets and the nut. Then again, I wouldn't want to do that on a new guitar. However, the paint on the fretboard is most annoying and I don't even know what exactly to do. And I don't think I should be required to do anything about it, especially on a new guitar.

Now, I understand that this is a quality control issue with greco (or kandai shokai) but since I bought it from you, I would like to hear your thoughts and possible suggestions how to resolve the issue.