Conyac で依頼された翻訳結果を公開

I am emailing in addition. Right after we placed an order and received an automatic email from you, which was at 5:36 on February 20th, 2001 JST, we emailed you to inform that we put wrong shipping address. Also we noticed you about it from the listing page of ebay. In addition, at 20:06 on February 21st, 2011 JST, we asked you to forward it to the address, which we gave you as an address confirmed by Paypal. Meanwhile we never heard from you.

The only reply from you was the last one, saying "No. We cannot do it."
And you shipped it without changing anything. We made a mistake and asked you many times to change it, as we were willing to do what we can do to solve it, but even after we asked you to change it to the confirmed address, nothing changed.
Is it a rule in eBay that no modification on shipping address would be accepted? I will contact eBay on this but I would like to have your idea.