Sorry for that, pleases accept our sincere apologies.
We are really sorry that the item doesn't satisfy you. However, don't worry we accept return.
As the return shipping costs is high,would you like to accept the $40 refund to make up for your loss? you don't need to send the item back and this may be a faster way to solve the problem. is it OK for you?
初めての投稿です。よろしくお願いします。