Shino Case (sweetshino) — Written Reviews

original
There was a lighting ceremony held for 5m high Christmas tree at the Tokyo City View Observation Deck. The tree looks like a melting ice which represents "the instant glow of short-lived objects." It also sends us the message that we shouldn't forget the playful mind we once had as a child and we should move on with it. There are two stations with mirrors around the tree for self-photographs. If you sit on a stump of the tree, you'll have an excellent picture of yourself with the tree in the back. You may enjoy this setup from Nov 29 until Dec 25. They have extended the closing hour till 10pm.

corrected
A lighting ceremony was held for a 5 meter-high Christmas tree at the Tokyo City View Observation Deck. The tree looks like melting ice represents "the short-lived glow of tangible object." It also sends us the message to move forward to the future with the childhood and playful mind, which we tend to loose when we grow up, in bottom of your heart. Two self-portrait stations with mirrors were set around the tree. When you sit on a stump, you'll be able to take an excellent self-portrait with the tree in your back. The event period is from Nov 29 to Dec 25. They have extended the closing hour till 10pm.

original
I'm working as assistant a whole day.
There is a bathroom diagonally to this room.
You go out and walk the far side of here. It doesn't matter which way you go.
There is no convenient store in the company nor nearby.
We have a co-op store and a cafeteria. They are in a building where you step out this building and walk across a street.↵

corrected
I'm working as an assistant all day today.
Bathroom is located on the other side of corner from this room.
If you get out this room, you may walk toward either way. It is on the other side of the floor.
There is no convenience store in the company nor nearby.
We have a small kiosk in the company as well as a company cafeteria. ↵
The kiosk and the company cafeteria are located in the building across the street from this building.

original
Thank you for your email.
Should you wish for the full refund, the request should be done within a week of the product's arrival.

Also, the total amount of the refund will be based on the product's condition

Thank you for your email.
You can use a plug converter when using a Japanese product in the United States.
Regarding the lithium-ion battery, it is possible to put it inside the unit and have it shipped.
The product is being shipped at the moment, and the lithium-ion won't be damaged.

corrected
Thank you for your email.
Should you wish for the full refund, the request should be done within a week of the product's arrival.

Also, the total amount of the refund will be based on the product's condition

Thank you for your email.
You can use a plug converter when using a Japanese product in the United States.
Regarding the lithium-ion battery, it is possible to put it inside the unit and have it shipped.
There is no case reported that the lithium-ion battery was damaged during the shipment so far.

original
商品状態につきましてお詫び申し上げます。

私がその注文を発送したと思うのですが、ここで一人で多忙だったため、その状態に気がつかず、申し訳ありませんでした。
それは売れ残り品ではなく、当方の在庫品でしたが、ひょっとしたら知らずにサンプルとして使われ、その後間違った場所に戻された物かもしれません。

残念なことに、品切れのため交換対処することができませんが、その商品の払い戻しは可能です。

申し訳ありませんでした。

corrected
商品状態につきまして不備がありましたことお詫び申し上げます。

私自信でその注文を発送したと思うのですが、当事務所は私一人できりもりしており、多忙だったため、その状態に気付く事が出来ずに申し訳ありませんでした。
その商品は売れ残り品ではなく、当方の在庫品から調達したのですが、私の知らないところでサンプルとして使われ、その後間違った場所に戻された品の可能性があります。

大変恐縮ですが、品切れのため交換対応することができません。ご希望であれば商品の払い戻しはさせて頂きたく存じます。

大変申し訳ありませんでした。

original
UK
①Once we received reports that the item was broken, our company responded swiftly. We will have the delivery people compensate for the damages regarding the broken item. We requested this earlier but please inform the delivery people that the item was broken. We can't go ahead with our procedures until that is done. Would you be able to contact us once you have reported it to the delivery people? We appreciate your cooperation. We truly believe that you were not responsible. Have a lovely day!

corrected
UK
①Once we received the report that the item was broken, our company responded swiftly. We will have the delivery company compensate for the damages regarding the broken item. As we requested this earlier, please inform the delivery company that the item was broken. We can't proceed our process until that is done. Would you please contact us once you complete your report to the delivery company? We appreciate your cooperation. We truly trust you. Have a lovely day!

original
Thank you very much for giving me a positive feedback in spite of the broken item. I am so grateful to you.

I previously refunded you $xxx from the product price, so please confirm.

Meanwhile, I would like to ask you to help me something.
I am proceeding with the indemnification for damage from Japan Post, and I would like you to report to your nearest post office that the item was already broken when you received it. The reference number is EJ*.

I apologize for the inconvenience, and would appreciate your cooperation.

corrected
Thank you very much for your positive feedback in spite of the broken item. I am so grateful to you.

I refunded you $xxx as the product price the other day, so please kindly confirm.

Meanwhile, I would like to ask you a favor.
I am processing the indemnification for damaged item with Japan Postal service.↵
And, I would like you to report to your nearest post office that the item was broken at the time of arrival. ↵
The reference number is EJ*.

I apologize for the inconvenience, and would appreciate your cooperation.