Justin (masamori13) — Written Reviews

original
We apologize for the late reply.

We will stop selling these products when the maker's inventory finishes.
Also, the material is real silver 925.
I believe it has "silver 925" carved in it, but as I do not have the product with me at the moment, I cannot say it for sure.
I will contact the maker and let you know, all right?

If you buy a pair of it, we can give you a small discount, so please consult us.

We apologize in case we misunderstood your question. Our English is not so good...
In that case, we kindly ask you to contact us again, please.
Thank you for your cooperation.

corrected
We apologize for the late reply.

We will stop selling these products when the maker's inventory finishes.
Also, the material is real silver 925.
I believe it has "silver 925" carved in it, but as I do not have the product with me at the moment, I cannot say for sure.
I will contact the maker and let you know, all right?

If you buy a pair of them, we can give you a small discount, so please consult us.

We apologize if we misunderstood your question. Our English is not so good...
In that case, we kindly ask you to contact us again, please.
Thank you for your cooperation.

original
Leftovers of samples made previously will be put in a new container and sent to reexamination.

corrected
Leftovers of previously-made samples will be put in a new container and sent for reexamination.

original
Today we had a contact from the customs. It needs to be checked again.
We are inquiring the inspection organization how and what kind of bacterias were found.↵
Year by year, the checking at the Japanese customs seems to be stricter and stricter.
We will come to you to have samples. We will let you know as soon as the schedule is decided.

corrected
Customs contacted us today. It needs to be re-examined one more time.
We are are asking an inspection agency what kind of bacteria was detected and how the bacteria could have gotten there.↵
Japanese customs inspection seems to be getting stricter and stricter every year.
We plan to come and get samples from you again. We will let you know as soon as the schedule has been decided.

original
Thank you for your agreement to wait the shipping.
I've sent you a consignment note just now.
And I've done 15 dollars discount (refund) procedures as stated previously.
Actual shipping will be start within 1-2 day from end of this month.
I will send you a tracking number at E-mail when I ship it, please wait a little more term.
Plus please let me know freely if you have any unknown points.

corrected
Thank you for agreeing to postpone shipping.
I've just sent you a consignment note.
I've also given you a 15 dollar discount (as a refund), as stated previously.
The actual shipping date will be within 1-2 days from end of this month.
I will send you a tracking number via E-mail when I ship the order, so please wait a little while longer.
Also, if anything is unclear, please feel free to let me know.

original
For a product that will be returned after the allowable return date, it has a different return process.
In this case, I would appreciate it if you would follow the instructions on the Amazon Customer Service page.

Please note that according to the Amazon refund policy, the maximum refund will be up to 50 percent of the product price if it is opened.
However, if it is a defective item, this policy does not apply, and a special refund may be issued.

Please also note that if you return the product directly to us, it may take more days and cost to refund because our office is in Japan.

corrected
Products returned after the allowable return date use a different return process.
In this case, I would appreciate it if you would follow the instructions on the Amazon Customer Service page.

Please note that according to the Amazon refund policy, the maximum refund will be up to 50 percent of the product price if it is opened.
However, if it is a defective item, this policy does not apply, and a special refund may be issued.

Please also note that if you return the product directly to us, it may take a few days longer and cost a little more to have it refunded, because our office is in Japan.

original
Thank you for your purchase the other day.

As explained in the product description section, it will normally take two to five weeks to get it delivered after being shipped.
If the product has not been delivered, please wait a little longer.
Even if it is delivered late, in most cases, it will surely be delivered.

corrected
Thank you for your purchase the other day.

As explained in the product description section, it normally takes two to five weeks for the shipment to reach its destination after it has been shipped.
If the product has not arrived yet, please give it a little more time.
Even if the delivery is running late, in most cases, it will be delivered without any problems.

original
If you still do not receive it after 5 weeks, or if you have any other problem, please do not make it an open case, and talk to us first.↵
We will definitely give you assistance.

(Because in eBay's system, an open case impacts very badly on our account, so we kindly ask you to send us a message)

Thank you for you collaboration.

corrected
If you still do not receive the item after 5 weeks, or if you have any other problems, please speak with us about it rather than opening a case. We will definitely give you assistance.

(In eBay's system, having an open case will negatively impact our account, so we kindly ask you to send us a message instead.)

Thank you for you cooperation.