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[Translation from Japanese to English ] We received an order to ship it on express mail but due to our mistake, we sh...

Original Texts
速達での注文をいただいていたのですが、当社側の手違いで速達ではない方法でお送りしてしまいました。ePacketという通常郵便より早く着く方法で送っているため、それほど到着は遅くならないとは思います。もしお急ぎで少しでも遅くとどくと問題がある場合は、大変申し訳ありませんがキャンセルを入れていただいて結構です。また、思ったより遅く届いて、ご不満があった場合は、一部商品代金の返金等の対応を取らせていただきますのでご連絡ください。このたびはご迷惑をおかけし大変申し訳ありませんでした。
sosa31
Translated by sosa31
We received an order to ship it on express mail but due to our mistake, we shipped it on a regular mail. We used ePacket which delivers things faster than regular mail and we expect the delivery won't be much delayed. If this is an urgent matter to you and would cause problem, please cancel the order. Also, we would give a partial refund or take other measures if the packages arrive later than your expectation and will not satisfy you. If that's the case please let us know. Apologies for any troubles caused by this.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
34 minutes
Freelancer
sosa31 sosa31
Starter

Other Translations From Japanese To English Are Made Public

Regarding your inquiry of xxx (number), the price is about $1,500. Our items are all order and make, and at the moment, we sell them only at our Japan office. Also, before your purchase we would like you to try to put sample, and after checking if it fits well to your feet and if the size is right, we will have your order. (We do not sell them without trying them.) We are sorry but ple...
Japanese → English
2. Please accept my sincere apologies for the major inconvenience that has been caused to you. Until I received your contact, I had sold the item without knowledge of the infringement of the trademark right. Concerning the said item, I have suspended the listing and collected the inventory. In the future, I shall never sell any of your items. It is very selfish of me but in order for sust...
Japanese → English
1. Description: Quality finish, S&B Hotel Chef Style, European style beef curry 4 pcs, medium spicyness 170g x 4 pcs 2. Expiration: 24 months (if unopened) 3. NET weight: 680g (170g x 4 bags) + a set of spoon, fork and chopsticks 4. European style of curry comes in affordable 4 pcs to enjoy the product for professional use at home. Enjoy the beef bouillon made with thoroughly stewed beef and...
Japanese → English
Our using bank doesn’t allow using P.O.Box as an address. For the above issue, we took another action. When remitting you last time, we think that the link was sent to your email address at (aaa@bbb.com). Your company will be able to receive the money from that link. 1 Please let us know the address other than the P.O.Box. 2 If you are unable to perform it, please open the link on the email...
Japanese → English

sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English