[Translation from Japanese to English ] I have not received the item I ordered on December 12, 2012. Please check th...

Original text

先日（2012/12/12）、私が購入した商品が、未だ届いていません。

何が原因で届いていないのか、すぐに調査して教えて下さい。

これ以上、到着が遅れる場合は、返金を希望します。

早期の返答をお願いします。

Translation / English

I have not received the item I ordered on December 12, 2012.
Please check the reason of delay in delivery and let me know.
If the delivery delays any further, I get a refund.
I am expecting to hear from you very soon.

Translation / English

My items that I bought on 12th December 2012 has not yet arrived.
I was wondering you would immediately find what made so and explain it to me as soon as possible.

If the arrival would be delayed any more, I would like you to refund.

I'm waiting for your quick reply.

Thank you.