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  4. Good Morning, Thank you for your ema...

Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] Good Morning, Thank you for your email. Please reply to this email includi...

Original Texts
Good Morning,

Thank you for your email.

Please reply to this email including the answer of the following security details, so we may continue with the cancellation of your account cancal7:

SECURITY QUESTION 1 - Favorite Color?

SECURITY QUESTION 2 - Year When Born?

Based on your experience, do you have any suggestions that might help us improve our products and services?

If you need additional help, please reply to this email making sure to include the original messages for an accurate response. If your prefer, you may call us at (1) 760-602-3000 M-F 8-5 Pacific Time. Please listen to the entire list of telephone choices in order to ensure you reach the proper department.

Kindest Regards,

Fabiola
sosa31
Translated by sosa31
おはようございます。

メールをいただき、ありがとうございました。

アカウント名cancal7の解約手続きを進めるため、以下のセキュリティの質問に対する回答をこのメールへの返信にてお知らせください。

質問1 好きな色は何色ですか？
質問2 生まれた年は何年ですか？

また、私どもの製品・サービスについて、お客様のご経験から改善できるような点があればお知らせいただければと思います。

もし他にサポートできる点がありましたら、このメールへの返信にて、当初のメール本文をそのままにしてお送りください。太平洋標準時で月－金の8時から5時の間であれば電話番号(1) 760-602-3000にてお電話でのご連絡も受け付けております。適切な部門におつなぎするため、メニュー上の選択肢を最後までご確認のうえ選んでいただくようお願い致します。

以上宜しくお願い申しあげます。

Fabiola

Result of Translation in Conyac

Number of Characters of Requests:
697letters
Translation Language
English → Japanese
Translation Fee
$15.69
Translation Time
15 minutes
Freelancer
sosa31 sosa31
Starter

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sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English